AdTechTalent
SalesYesterdayHybrid

Criteo

Manager, Account Strategy, BidSwitch

account managementclient relationshipprogrammaticOpenRTBsalescustomer successdata analysisSaaSstrategic planningbusiness growth

Key details

Salary

$120K – $150K

Employment type

Permanent Full Time

Seniority

Senior

Years experience

5-10

Location

New York, US

Full job description

Manager, Account Strategy role at Criteo based in New York. Full-time senior position requiring 5+ years experience in account management, customer success, consulting, sales, or client-facing strategic roles. Responsibilities include managing client relationships, strategic planning, growth, performance analysis, cross-functional collaboration, and account retention. Requires understanding of programmatic advertising and OpenRTB, strong communication, analytical skills, and experience in SaaS or related industries. Benefits include hybrid work model, career development, health and wellness support, competitive salary ($120,000-$150,000), performance rewards, and equity potential. US employees receive additional benefits such as bonuses, stock units, insurance, 401(k), and generous leave plans.

What you'll do

  • Develop and maintain trusted relationships with key client stakeholders
  • Serve as the primary strategic point of contact for assigned accounts
  • Conduct regular business reviews to align on objectives, performance, and future opportunities
  • Understand clients' business goals, challenges, and industry trends
  • Build and execute account plans to drive customer retention, satisfaction, and growth
  • Identify opportunities for upselling, cross-selling, and expanded partnerships
  • Develop recommendations based on customer needs, market insights, and business objectives
  • Partner with sales and leadership teams to support revenue growth initiatives
  • Analyze account performance data and provide actionable insights
  • Track key performance indicators (KPIs) and customer success metrics
  • Create executive-level presentations and business reviews
  • Use data to inform business outcomes and demonstrate the value delivered to clients
  • Collaborate with internal teams to ensure successful execution of client initiatives
  • Advocate for customer needs and influence product, service, and operational improvements
  • Coordinate resources to resolve issues and deliver exceptional customer experiences
  • Monitor account health and proactively address risks
  • Develop retention strategies to strengthen long-term customer relationships
  • Ensure clients achieve measurable outcomes and business value

Requirements

  • Bachelor’s degree in business, Marketing, Communications, or related field
  • 5+ years of experience in account management, customer success, consulting, sales, or a client-facing strategic role
  • Understanding of programmatic and OpenRTB
  • Strong relationship management and communication skills
  • Experience presenting insights and recommendations to senior-level stakeholders
  • Analytical mindset with the ability to interpret data and translate findings into business growth
  • Strong organizational and project management capabilities
  • Experience working in a SaaS, technology, media, advertising, or professional services environment
  • Understanding of customer lifecycle management and account growth strategies

Tech stack

programmaticOpenRTBSaaSdata analysisaccount management

Benefits

Hybrid working model blending home and in-office experiencesLearning, mentorship & career development programsHealth benefits, wellness perks & mental health supportDiverse, inclusive, and globally connected teamAttractive salary with performance-based rewards and family-friendly policiesPotential for equity depending on role and levelUS employees: quarterly or annual bonus, restricted stock units, healthcare, dental, vision insurance, 401(k) plan with company match, disability coverage, life insurance, family forming and wellness benefits, Flexible Work financial support, learning opportunities, robust annual leave plan including volunteer time off and summer vacation days

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