AdTechTalent
Ad Ops15 days agoRemote

GumGum

Manager, Account Management (digital media/advertising)

account managementdigital mediaadvertisingad opssalesforcejiradoubleclickmoatiasdoubleverifycampaign managementclient servicesteam leadershipexcelpowerpointreporting

Key details

Salary

$101K – $127K

Employment type

Full-time

Seniority

Manager

Years experience

5-10

Location

Chicago, United States

Full job description

The Manager of Account Management leads a regional team of about 5 Account Managers managing GumGum’s client advertising campaigns. This role requires strong communication and influencing skills, experience in client-facing roles, and collaboration with Sales, AdOps, Creative Design, and Engineering teams to ensure seamless campaign launches and optimal performance. Responsibilities include team leadership, campaign execution oversight, revenue growth through cross-sell/upsell, client relationship management, operational workflow optimization, and cross-functional collaboration. Requirements include 5+ years in digital media account management or related fields, leadership experience managing teams, deep knowledge of online advertising and digital media revenue models, proficiency with advertising metrics and ad tech platforms (Salesforce, JIRA, DoubleClick, MOAT, IAS, DoubleVerify, Millward Brown), strong communication skills, ability to manage priorities under pressure, and intermediate Microsoft Office skills. The role offers remote work but requires candidates to reside locally in Chicago for business needs. Compensation ranges from $101,000 to $126,500 annually plus quarterly incentives, with benefits including a 401(k) match and potential bonuses or stock incentives.

What you'll do

  • Lead, mentor, and grow a regional team of approximately 5 Account Managers
  • Ensure flawless campaign execution and collaborate with AdOps to exceed client KPIs
  • Partner with Regional Sales leaders to support strategic opportunities and maintain productive relationships
  • Identify cross-sell/upsell opportunities and mitigate at-risk revenue
  • Participate in high-level client calls to enhance client experience
  • Optimize operational workflows and implement process improvements
  • Own key Account Management pillars, manage documentation, and resolve technical challenges
  • Collaborate cross-functionally to align on regional strategy and support organizational goals

Requirements

  • 5+ years of digital media experience in Account Management, Media Planning, or Client Services
  • BA/BS in Business, Marketing, or equivalent practical experience
  • Proven leadership experience managing and developing a regional team of 3+ individual contributors
  • Deep understanding of online advertising terms, industry concepts, and digital media revenue models
  • Advanced proficiency in advertising metrics and ability to translate campaign data into actionable insights
  • Familiarity with ad tech platforms including Salesforce, JIRA, DoubleClick, verification partners (MOAT, IAS, DoubleVerify), and measurement services (Millward Brown)
  • Exceptional communication and diplomatic skills managing diverse stakeholders
  • Ability to work under pressure, balance priorities, meet deadlines, and maintain attention to detail
  • Intermediate skills in Microsoft Excel, PowerPoint, and Word for reporting and presentations

Tech stack

SalesforceJIRADoubleClickMOATIASDoubleVerifyMillward BrownMicrosoft ExcelPowerPointWord

Benefits

Competitive base pay $101,000 - $126,500 annually plus quarterly incentive planEmployer-matched 401(k) retirement planParticipation in bonus, commission, or stock incentive programs depending on roleEmphasis on recognition, development, and wellness

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