Senior Research Manager with 10-12 years of experience in consumer research and insights. Role involves leading mixed methods research including qualitative and quantitative approaches across multiple categories and geographies. Responsibilities include designing research frameworks, conducting primary research (interviews, usability testing, diary studies, ethnography, surveys, journey mapping, prototype evaluations), synthesizing data into actionable insights, stakeholder management, project management, and guiding junior researchers. Requires strong skills in storytelling, communication, and collaboration. Work location is Bengaluru with hybrid work from office and client sites.
What you'll do
Understand and share user perspectives to interpret qualitative narratives and quantitative behaviors
Draw nuanced insights from interviews, focus groups, and survey feedback
Synthesize large datasets and complex qualitative inputs into clear, actionable insights
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Challenge assumptions, validate findings, and ensure methodological rigor in mixed methods research
Build capability in mixed methods approaches within the team
Connect research outcomes to client objectives, market realities, and strategic decision-making
Build trust with clients, internal stakeholders, and cross-functional teams
Partner with analysts, designers, product managers, and other researchers
Maintain clear communication during project briefings, updates, and post-study discussions
Make insights accessible and persuasive through clear narratives and visuals
Proactively address issues to ensure smooth project closure
Drive alignment on research strategies and recommendations
Share ideas, foster collaboration, and encourage innovation in research practices
Lead primary research and uncover actionable user insights
Translate numbers and narratives into compelling stories for stakeholders
Guide customers on appropriate research strategies
Design discussion guides, questionnaires, and research frameworks
Analyze information and synthesize findings
Create reports and presentations
Design proposals and pitches for client studies
Be the key point of contact for clients
Manage overall projects end to end
Guide junior researchers across qualitative and quantitative projects
Requirements
10-12 years of experience in consumer research / insights
Experience in qualitative and quantitative research across multiple categories and geographies
Ability to analyze and synthesize qualitative and quantitative data
Strong storytelling and communication skills
Competence in stakeholder management and cross-functional collaboration
Experience leading primary research methods including interviews, usability testing, diary studies, ethnography, surveys, journey mapping, and prototype evaluations
Ability to design discussion guides, questionnaires, and research frameworks
Experience creating reports and presentations in PowerPoint and Google Slides
Project management skills for end-to-end research projects
