AdTechTalent
Product2 days agoHybrid

Merkle

Lead Developer/Engineer

CRMSalesforceHubSpotMicrosoft DynamicsAPEXC#.NETREST APISOAP APICI/CDGitPower BITableauData AnalysisAgileScrumMentorshipCustomer Data Management

Key details

Salary

Not specified

Employment type

Full-time

Seniority

Lead

Years experience

5-10

Location

Belgrade, Serbia

Full job description

Lead the design, customization, and optimization of CRM platforms (Salesforce, HubSpot, Microsoft Dynamics) ensuring robust integration, advanced data analytics, and scalable solutions aligned with strategic objectives. Lead complex software development projects, provide technical guidance and mentorship to junior engineers, ensure architectural integrity, maintain documentation, participate in planning and estimation, drive continuous improvement, and act as SME for client work. Required skills include CRM system expertise, programming in APEX, C#, .NET, API integration (REST/SOAP), CI/CD tools, database querying, data analysis with Excel, Power BI, Tableau, Agile/Scrum experience, and strong problem-solving. Hybrid work model with 1 day per week or 4 days per month in office. Location: Belgrade, Serbia.

What you'll do

  • Lead design and development of complex digital solutions in CRM domain
  • Lead development of complex software solutions
  • Provide technical guidance and mentorship to junior engineers
  • Ensure architectural integrity and consistency across software development lifecycle
  • Develop and maintain software architecture documentation
  • Participate in project planning and estimation
  • Drive continuous improvement initiatives within development team
  • Act as subject matter expert for pitches and client work
  • Contribute to vision and strategy of the team

Requirements

  • Excellent knowledge of CRM systems (Salesforce, HubSpot, Microsoft Dynamics)
  • Ability to implement efficient, scalable, and maintainable CRM solutions
  • Excellent problem-solving skills
  • Experience leading and managing project development in Agile or Scrum environments
  • Experience with CI/CD and version control tools (GitHub, GitLab, Bitbucket, Jenkins)
  • Ability to work independently and as part of a team
  • Ability to guide junior members
  • Ability to query databases for customer data extraction and reporting
  • Strong programming skills in APEX, C#, .NET, others
  • Strong understanding of REST/SOAP APIs for CRM integration
  • Strong experience with Excel, Power BI, Tableau for data analysis and reporting
  • Strong understanding of data segmentation, customer lifecycle, and personalization
  • Ability to diagnose CRM-related technical issues and provide solutions
  • Experience providing technical guidance and mentorship

Tech stack

SalesforceHubSpotMicrosoft DynamicsAPEXC#.NETREST APIsSOAP APIsGitHubGitLabBitbucketJenkinsExcelPower BITableau

Benefits

Hybrid work model with 1 day per week or 4 days per month in officeCompetitive salariesVolunteer daysWellness daysModern officesMulti-cultural environmentTraining and mentorship opportunitiesGlobal collaboration with 70,000+ colleagues in 145 countriesFlexible hours and home office optionsInclusive and supportive cultureGrowth opportunities within dentsu network

Apply now

This MVP uses a placeholder application flow. In production, this section can connect to an external apply URL or a native application form.

Continue to applicationBrowse more jobs

Similar jobs

More roles worth a look

Related opportunities based on specialty and working model so candidates can keep momentum.