Key Account Manager

What you'll do

• Be the main point of contact for key accounts, resolving any client issues in a timely manner, and driving the day to day business on behalf of Quantcast clients.
• Build deep connections with clients and agencies; nurturing and growing key pieces of business via those relationships.
• Service agencies and clients across the UK; regular UK-based travel is expected.
• Develop account strategy that will maximize advertiser spend with Quantcast.
• Consult to understand clients’ business and brand objectives, and develop data-driven analysis to make recommendations to fulfill objectives.
• Manage on-boarding process of specified new large accounts – act as central project manager within Quantcast to maximize client servicing and a smooth end-to-end process for strategic accounts or those with high potential.
• Serve as a liaison to clients regarding new product launches and advertising opportunities while ensuring client satisfaction with business growth.
• Generate and present post campaign analysis and use it to develop and scale clients’ activities.
• Lead quarterly client business reviews that result in continuous renewal and incremental revenue.
• Research client needs to understand how Quantcast can support the client in meeting their business goals.
• Develop forward-thinking, data-driven analysis and recommendations that align with client goals and quantify high-impact opportunities with clear recommendations to pitch to clients.

Requirements

• Minimum 5 - 8 years of client-facing experience, marketing or consulting, preferably agency or client side experience.
• Proven ability to achieve client partnership across portfolio of business.
• Proven ability to scale account revenue & grow existing business relationships.
• Aptitude, creativity, and a preference for working in small, collaborative teams with minimal supervision.
• Strategic thinking always looking to create opportunities for both clients and Quantcast.
• In-depth knowledge of traditional, digital and mobile media.
• An understanding of direct response and brand principles.
• Strong understanding of programmatic, attribution, and the overall digital landscape.
• Strong client facing experience and ability to influence key decision makers at senior levels.
• Proven track record of establishing and exceeding team and individual goals.
• Strategic thinker with the ability to work cross-functionally and lead internal/external stakeholders.
• Comfortable within a commercial environment, comfortable leading client engagement initiatives, such as events, trade shows, all-agency presentations.

Benefits