Infrastructure Monitoring Engineer (On Contract)

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PubMatic is hiring an Infra Monitoring Engineer for the Network Operations Center (NOC) to ensure high availability, performance, and reliability of critical infrastructure. The role involves monitoring infrastructure, applications, and network systems using Grafana, Nagios, and internal dashboards. Responsibilities include handling P1/P2 alerts and incidents, providing Tier-1 support, collaborating with Engineering, AdOps, and DevOps teams, supporting real-time ad serving systems, leveraging AI tools for troubleshooting and root cause analysis, deployment monitoring, documentation, and maintaining operational runbooks. Candidates should have 1-3 years experience in NOC or production support, basic Linux and networking knowledge, familiarity with monitoring and incident management tools, exposure to AI tools like ChatGPT, prompt engineering skills, strong analytical and communication skills, and willingness to work 24/7 rotational shifts. A bachelor's degree in Computer Science, IT, or related field is required. The position offers a hybrid work schedule (3 days in office, 2 days remote) and benefits including parental leave, healthcare insurance, broadband reimbursement, and office amenities.