Head of gTech Ads, Large Customer Sales (English, Mandarin)

project managementpeople managementAdTechanalyticssoftware codingweb technologiesdata integrationcloud technologiesconsultative sellingtechnical support

Key details

Salary

Not specified

Employment type

Full-time

Seniority

Director

Years experience

10+

Location

Beijing, China

Full job description

The role requires a Bachelor’s degree or equivalent experience, with 15 years in technical project management or customer-facing roles and 5 years in people management. Fluency in English and Mandarin is essential. Preferred qualifications include a Master’s degree in a relevant field and experience in AdTech, analytics, software coding, web technologies, data integration, and cloud technologies. Responsibilities include supporting customers across Google’s Ad products, enabling self-help and in-product support, managing account setup and ad campaigns, providing media and technical solutions, partnering with Sales, Product, and Engineering teams, and ensuring customer ROI and trusted partnerships.

What you'll do

Support customers across entire Ad products stack
Enable better self-help and in-product support
Provide support through interactions, account setup, and ad campaign implementation
Provide media solutions for customers’ business and marketing needs
Deliver complex technical and measurement solutions with consultative support
Partner with Sales, Product and Engineering teams to develop better solutions, tools, and services
Ensure customers get best return on investment with Google
Maintain trusted partnership with customers

Requirements

Bachelor’s degree or equivalent practical experience
15 years of experience in a technical project management or a customer-facing role
5 years of experience in people management
Fluent in English and Mandarin
Preferred: Master’s degree in Business, Statistics, Mathematics, Economics, Engineering or Applied Science, or related field
Preferred: 15 years managing projects and working with analytics, software coding, or customer-side web technologies
Preferred: Experience in AdTech industry, Internet technologies, data integration and cloud technologies
Ability to lead service operations and model/coach consultative solution selling with a drive to innovate