Forward Deployed Engineer role at PubMatic based in New York with hybrid work schedule. Responsibilities include owning end-to-end delivery of AI workflow deployments, building and deploying AI agents and automation pipelines, resolving integration blockers, ensuring enterprise-grade reliability, collaborating with GTM teams to identify AI opportunities, defining success metrics, guiding AI adoption, codifying deployment patterns, and contributing to AI platform improvements. Requires 2+ years software engineering or technical deployment experience with customer-facing work, hands-on experience with AI tools (Claude, ChatGPT API, Notion AI), production experience with LLMs including prompt engineering and deployment, strong Python skills, ability to ship production-grade integrations, experience with enterprise platforms like Salesforce and Jira, high agency and judgment under ambiguity, and strong communication skills. Benefits include paid leave, healthcare, commuter benefits, unlimited DTO, and in-office perks. Salary range $200,000 to $300,000 USD.
What you'll do
Own end-to-end technical delivery across multiple AI workflow deployments, from prototype to stable production rollout
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Requirements
2+ years of software engineering or technical deployment experience including direct customer-facing or embedded delivery work
Hands-on experience with modern AI tooling including Claude, ChatGPT API, Notion AI, or comparable agent-development frameworks
Production experience with LLMs: prompt engineering, agent development, retrieval-augmented generation, evaluation frameworks, and deployment at scale
Strong programming proficiency in Python
Demonstrated ability to ship production-grade integrations in fast-moving or ambiguous environments
Experience building integrations with enterprise platforms such as Salesforce, Jira, or comparable CRM and workflow systems
High agency and sound judgment under ambiguity: ability to scope work, sequence delivery, remove blockers, and protect timelines independently
Strong communication skills: able to conduct discovery with business stakeholders, convey technical trade-offs clearly, and maintain alignment across engineering and functional teams
Paid leave programsPaid holidaysHealthcare, dental and vision insuranceDisability and life insuranceCommuter benefitsPhysical and financial wellness programsUnlimited discretionary time off (DTO) in the USReimbursement for mobileFully stocked pantriesIn-office catered lunches 5 days per week
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