AdTechTalent
Product24 days agoHybrid

Epsilon

Executive, Client Leadership

MarTechCRMCDPidentity resolutionmarketing automationdata platformsenterprise client managementrevenue growthstrategic partnershipsexecutive client leaddata-driven marketingaccount management

Key details

Salary

$160K – $240K

Employment type

Full-time

Seniority

Senior

Years experience

10+

Location

Chicago, United States; Irving, United States; New York, US; Westminster, United States

Full job description

The Executive Client Lead drives enterprise client growth through Epsilon’s MarTech, data, and digital solutions. Responsible for owning and expanding strategic client relationships, delivering data-driven solutions to improve customer engagement and revenue growth. Acts as a strategic advisor to executive stakeholders to modernize and optimize MarTech ecosystems including data, identity, activation, and measurement. Collaborates with Business Development, Product, Data, Technology, Media, and Finance teams to drive retention and expansion. Responsibilities include managing large enterprise accounts, forecasting revenue, advising C-level partners, delivering integrated MarTech solutions, leading executive client engagements, aligning cross-functional teams, developing account strategies, tracking performance metrics, liaising between clients and internal teams, influencing internal stakeholders, identifying growth opportunities, and contributing to go-to-market strategy. Requires 15+ years in enterprise client management within MarTech, AdTech, SaaS, or data-driven marketing, proven revenue growth, deep MarTech solution expertise, strong executive presence, and organizational skills. Benefits include flexible time off, paid holidays, sick time, parental leave, childcare and elder care assistance, adoption assistance, health coverage, 401(k), tuition assistance, commuter benefits, professional development, employee recognition, charitable donation matching, and health coaching.

What you'll do

  • Own and grow large, complex enterprise accounts with a focus on MarTech-enabled transformation
  • Client revenue accountability providing accurate account forecasting and management
  • Serve as a trusted advisor to C-level partners, guiding strategy across data, technology, media, and digital experience
  • Architect and deliver integrated MarTech solutions (CRM, CDP, identity, loyalty, activation, and measurement) aligned to client business objectives
  • Drive revenue growth through account expansion, solutioning, and long-term strategic partnerships
  • Lead executive-level client engagements, including QBRs, roadmap planning, and innovation sessions
  • Partner cross-functionally to align product, data, and technology capabilities with client needs and market trends
  • Develop and implement account strategies that unlock value from client data and improve marketing effectiveness
  • Establish clear performance metrics and track progress against revenue and client success goals
  • Act as the primary liaison between clients and internal product, engineering, and delivery teams
  • Influence internal collaborators without direct authority to ensure alignment and execution across complex client programs
  • Identify new growth opportunities, including expansion into additional MarTech capabilities, use cases, and business units
  • Contribute to go-to-market strategy by sharing client insights, industry trends, and innovation opportunities

Requirements

  • 15+ years of experience managing and growing enterprise client relationships within MarTech, AdTech, SaaS, or data-driven marketing environments
  • Proven track record of driving significant revenue growth across large, complex accounts
  • Deep experience selling and delivering MarTech solutions (e.g., CRM, CDP, identity resolution, marketing automation, data platforms)
  • Demonstrated ability to connect technology solutions to measurable business outcomes (e.g., engagement, retention, lifetime value)
  • Experience operating as a senior individual contributor with executive-level client ownership
  • Strong executive presence with exceptional communication, influencing, and negotiation skills
  • Deep understanding of the MarTech ecosystem, including data strategy, activation, and measurement
  • Experience across multiple industries (retail, financial services, healthcare, technology, etc.) preferred
  • Strong organizational rigor with the ability to manage complex account portfolios and growth strategies

Tech stack

MarTechCRMCDPidentity resolutionmarketing automationdata platformsdata strategyactivationmeasurement

Benefits

Flexible time off (FTO)15 paid holidaysPaid sick timeParental/new child leaveChildcare & elder care assistanceAdoption assistanceComprehensive health coverage401(k)Tuition assistanceCommuter benefitsProfessional developmentEmployee recognitionCharitable donation matchingHealth coaching and counseling

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