The SMB Ads team is hiring a Vendor Lead to build and scale the outsourced operating model supporting Ads business in EMEA and globally. The role involves designing governance, performance systems, capacity plans, quality programs, and accountability mechanisms for BPO partners. Responsibilities include driving revenue growth, advertiser acquisition, retention, seller productivity, and quality. The role requires collaboration across Sales, Revenue Operations, Finance, Product, Enablement, Program Management, and BPO leadership. Candidates should have 5+ years in vendor or commercial operations, outsourced sales, or scaled revenue organizations, with experience in Ads or SMB sales motions, strong analytical and communication skills, and interest in AI and automation. The position is full-time, senior level, based in Dublin, Ireland with a hybrid work model (3 days in office per week) and occasional travel.
What you'll do
Build and scale BPO operating models, governance structures, and performance frameworks for Ads
Drive results across revenue, pipeline, advertiser acquisition, activation, retention, seller productivity, and quality
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