TripleLift
Accountant
Detroit, United States; New York, US•5 months ago
$75K – $95K
accountingpayrollcompensation
customer successYesterdayHybrid
Smartly
Early Interest - Customer Success Manager, Manila
customer successsocial advertisingFacebook AdsTikTok AdsPinterest AdsSnapchat AdsSmartly.iocustomer retentionaccount managementtrainingfeature adoption
Key details
Salary
Not specified
Employment type
Full-time
Seniority
Mid-level
Years experience
3-5
Location
Philippines
Full job description
Customer Success Manager role at Smartly.io focused on managing a large book of customers, driving retention, growth, and feature adoption in social advertising. Requires 4+ years experience in customer success or similar, advanced knowledge of paid social advertising platforms (Facebook, TikTok, Pinterest, Snapchat), strong communication and organizational skills, and a results-driven mindset. Responsibilities include customer relationship management, training, problem-solving, collaboration with cross-functional teams, and contributing to customer success initiatives. The position is full-time and hybrid, located in the Philippines.
What you'll do
- Build and foster strong relationships with a large book of customers
- Act as the main point of contact for training and product support
- Deliver an exceptional customer experience
Similar jobs
More roles worth a look
Related opportunities based on specialty and working model so candidates can keep momentum.
TripleLift
Associate Campaign Manager
Pune, India•5 months ago
ad opsprogrammaticcampaign management
TripleLift