Director, Strategy & Operations

strategyoperationschief of staffproject managementcross-functionalOKRsstakeholder managementad tech

Key details

Salary

Not specified

Employment type

Full-time

Seniority

Senior

Years experience

5-10

Location

New York, US

Full job description

This senior full-time hybrid role based in New York partners with the Chief of Staff and leadership to translate strategy into measurable outcomes. Responsibilities include coordinating quarterly OKRs, performance reporting, tracking strategic initiatives, driving cross-functional projects, developing materials for leadership decision-making, identifying operational gaps, and ensuring follow-through on commitments. Requirements include 5+ years in strategy, operations, or Chief of Staff–adjacent roles, strong project management, analytical, communication, and organizational skills, and ability to work in fast-paced environments. Benefits include health, dental, vision insurance, mental health resources, 401(k) match, PTO, hybrid work environment, free lunch onsite, volunteer opportunities, and professional development. Salary range is $150,000 to $250,000 USD.

What you'll do

Partner closely with the Chief of Staff and leadership team to support strategic priorities and operational execution
Coordinate core planning rhythms, including quarterly OKRs, performance reporting, and tracking of strategic initiatives
Drive high-priority, cross-functional projects from scoping through delivery, ensuring alignment with company goals and market dynamics
Develop clear, concise materials and insights to support leadership decision-making and internal alignment
Help improve decision velocity by gathering inputs, synthesising insights, and ensuring stakeholders are aligned
Identify operational gaps and work with functional leaders to design and implement scalable processes
Act as a connector across go-to-market, product, and revenue teams, helping translate strategy into execution
Track key initiatives and ensure follow-through on actions and commitments across teams

Requirements

5+ years of experience in a similar strategy, operations, or Chief of Staff–adjacent role
Proven ability to manage complex, cross-functional projects from concept to delivery
Strong analytical and problem-solving skills, with the ability to synthesise information into clear insights
Excellent communication and stakeholder management skills, with confidence working with senior leaders
Highly organised with strong attention to detail and the ability to manage multiple priorities
Comfortable operating in fast-paced, ambiguous environments and driving clarity

Benefits

Health, dental, and vision insurance, plus mental health resources401(k) match and generous PTOHybrid work environment (NYC office)Free lunch for onsite team members in NYCVolunteer OpportunitiesOpportunities for professional development in a high-growth ad tech company