Zeta Global seeks a Director, Enterprise Accounts to lead strategic enterprise relationships across LiveIntent’s Exchange business. The role involves managing a portfolio of high-value advertisers running first-price auction campaigns, driving retention, growth, and strategic partnerships through performance, data, and cross-platform solutions. Responsibilities include owning enterprise accounts, building executive client relationships, leading client engagements, translating campaign performance into business outcomes, identifying retention risks, driving revenue growth through renewals and upsells, leveraging Zeta Marketing Platform and Data Cloud, developing strategic narratives, identifying new revenue opportunities, forecasting, and cross-functional collaboration. The role requires 8+ years in digital media, ad tech, programmatic or performance marketing with proven success in managing large enterprise accounts, strong programmatic media ecosystem knowledge, data-driven storytelling, executive communication skills, cross-functional influence, analytical skills, entrepreneurial mindset, leadership capability, and willingness to travel. This is a hybrid role based in New York City. Benefits include unlimited PTO, medical/dental/vision coverage, employee equity, discounts, wellness classes, and pet insurance. Salary range is $135,000 - $150,000 depending on location and experience.
What you'll do
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Own and grow a portfolio of strategic enterprise accounts across LiveIntent’s Exchange business, serving as the senior strategic point of contact
Build executive-level client relationships grounded in trust, performance, and consultative partnership
Lead high-impact client engagements including business reviews, strategic planning sessions, renewals, and expansion conversations
Translate campaign performance into clear business outcomes, connecting media investment to broader marketing and revenue objectives
Proactively identify risks to retention and develop action plans that protect and strengthen long-term partnerships
Drive net revenue retention through renewals, upsell opportunities, and expanded client investment across LiveIntent and Zeta solutions
Leverage Zeta Marketing Platform (ZMP) and Data Cloud capabilities to uncover new audience, measurement, and activation opportunities for clients
Develop data-driven strategic narratives that demonstrate incremental value, deepen client engagement, and position Zeta as a broader strategic partner
Identify whitespace opportunities across client organizations and partner with commercial teams to unlock incremental revenue streams
Own forecasting, account planning, and revenue growth strategies across assigned enterprise accounts
Partner closely with Sales, Product, Analytics, Operations, and broader Zeta business units to deliver integrated client solutions and seamless execution
Serve as the voice of enterprise clients internally, helping influence product roadmap, innovation priorities, and operational improvements
Collaborate with analytics teams to package insights, attribution stories, and measurement frameworks that clearly communicate client value
Champion scalable processes, account planning frameworks, and best practices that improve enterprise account performance and retention
Act as a connector across organizations, bringing together internal expertise to solve complex client challenges
Help define the strategic vision for Enterprise Account Management within LiveIntent’s Exchange business
Establish playbooks and frameworks for how enterprise relationships are managed, expanded, and measured
Mentor junior team members and contribute to talent development across the organization
As the business grows, help build and lead a dedicated Enterprise Accounts team
Requirements
8+ years of experience in digital media, ad tech, programmatic, or performance marketing in strategic client-facing roles
Proven success managing and growing large enterprise accounts, with a track record of driving retention and meaningful revenue expansion
Strong understanding of programmatic media ecosystems, including auction dynamics, DSPs, SSPs, identity/data solutions, and measurement frameworks
Experience leveraging data, audience insights, and platform capabilities to build strategic client narratives and influence executive stakeholders
Executive presence with exceptional communication and storytelling skills; comfortable presenting to senior client decision-makers
Demonstrated ability to operate cross-functionally in a matrixed organization, influencing without direct authority
Highly analytical with the ability to turn performance trends into actionable business recommendations
Entrepreneurial mindset with strong ownership, accountability, and comfort building structure in evolving environments
Leadership capability with interest and readiness to build and manage a team over time
Willingness to travel as needed
Tech stack
Zeta Marketing Platform (ZMP)Data Cloudprogrammatic media ecosystemsDSPsSSPsidentity/data solutionsmeasurement frameworks
