Director, Enterprise Accounts

What you'll do

• Own and grow a portfolio of strategic enterprise accounts across LiveIntent’s Exchange business, serving as the senior strategic point of contact
• Build executive-level client relationships grounded in trust, performance, and consultative partnership
• Lead high-impact client engagements including business reviews, strategic planning sessions, renewals, and expansion conversations
• Translate campaign performance into clear business outcomes, connecting media investment to broader marketing and revenue objectives
• Proactively identify risks to retention and develop action plans that protect and strengthen long-term partnerships
• Drive net revenue retention through renewals, upsell opportunities, and expanded client investment across LiveIntent and Zeta solutions
• Leverage Zeta Marketing Platform (ZMP) and Data Cloud capabilities to uncover new audience, measurement, and activation opportunities for clients
• Develop data-driven strategic narratives that demonstrate incremental value, deepen client engagement, and position Zeta as a broader strategic partner
• Identify whitespace opportunities across client organizations and partner with commercial teams to unlock incremental revenue streams
• Own forecasting, account planning, and revenue growth strategies across assigned enterprise accounts
• Partner closely with Sales, Product, Analytics, Operations, and broader Zeta business units to deliver integrated client solutions and seamless execution
• Serve as the voice of enterprise clients internally, helping influence product roadmap, innovation priorities, and operational improvements
• Collaborate with analytics teams to package insights, attribution stories, and measurement frameworks that clearly communicate client value
• Champion scalable processes, account planning frameworks, and best practices that improve enterprise account performance and retention
• Act as a connector across organizations, bringing together internal expertise to solve complex client challenges
• Help define the strategic vision for Enterprise Account Management within LiveIntent’s Exchange business
• Establish playbooks and frameworks for how enterprise relationships are managed, expanded, and measured
• Mentor junior team members and contribute to talent development across the organization
• As the business grows, help build and lead a dedicated Enterprise Accounts team

Requirements

• 8+ years of experience in digital media, ad tech, programmatic, or performance marketing in strategic client-facing roles
• Proven success managing and growing large enterprise accounts, with a track record of driving retention and meaningful revenue expansion
• Strong understanding of programmatic media ecosystems, including auction dynamics, DSPs, SSPs, identity/data solutions, and measurement frameworks
• Experience leveraging data, audience insights, and platform capabilities to build strategic client narratives and influence executive stakeholders
• Executive presence with exceptional communication and storytelling skills; comfortable presenting to senior client decision-makers
• Demonstrated ability to operate cross-functionally in a matrixed organization, influencing without direct authority
• Highly analytical with the ability to turn performance trends into actionable business recommendations
• Entrepreneurial mindset with strong ownership, accountability, and comfort building structure in evolving environments
• Leadership capability with interest and readiness to build and manage a team over time
• Willingness to travel as needed

Tech stack

Benefits