Sovrn is hiring a Director of Demand to lead and grow strategic demand-side partnerships for its omnichannel SSP. The role manages a small team and owns operational processes including onboarding, identity, QPS, IVT, deal troubleshooting, and RFP responses. Requires 7+ years in programmatic/ad tech demand-side account management or partnerships, fluency in OpenRTB and identity solutions, experience with partner escalations, IVT/fraud tooling knowledge, Salesforce CRM discipline, strong cross-functional communication, and people management experience. Located in New York with hybrid work flexibility. Salary range $150,000 to $175,000 plus bonus, commission, and equity eligibility. Benefits include medical, dental, vision, paid holidays, flexible PTO, parental leave, disability coverage, life insurance, 401(k) with match, commuter benefits, and wellness programs.
What you'll do
Lead and grow a portfolio of strategic partners including DSPs, SSP resellers, and 3rd party curators
Manage a team including hiring, performance, coaching, and workload distribution
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Run regular partner cadence calls tracking opportunities, challenges, roadmap, and commercial terms
Own Salesforce account/opportunity data hygiene for the demand book of business
Set the standard for the full partner lifecycle including endpoint setup, QPS cap negotiation, bundle/domain and ads.txt/app-ads.txt approvals, and geo/format targeting
Shape deal activation strategy with DSP partners including deal UI structuring, floor pricing, and open-auction pushes
Direct incident response for demand-side issues as first-line escalation through resolution
Resolve IVT, fraud, and supply-chain escalations including publisher/bundle blocking decisions
Lead partner RFI/RFP responses representing Sovrn's technical, commercial, and compliance posture
Champion Demand/Exchange interests in cross-functional forums with Operations, Product, and Engineering
Mentor and serve as a resource across adjacent teams including publisher account management and agency/advertiser sales
Provide partner-market input into broader commercial hiring and strategy decisions
Requirements
7+ years in programmatic/ad tech in demand-side account management, partnerships, or technical account management at an SSP, DSP, or exchange
Working fluency in OpenRTB, SSP/DSP auction mechanics, and identity solutions (EIDs, UID2, RampID, ID5, and similar)
Experience owning partner escalations end-to-end
Familiarity with IVT/fraud tooling (e.g., HUMAN Security) and ads.txt/app-ads.txt compliance
CRM discipline (Salesforce) and comfort owning commercial data hygiene for a large account portfolio
Strong cross-functional communication skills
Demonstrated people-management experience
Nice to have: experience responding to formal partner RFIs/RFPs
Medical, dental, and vision insurancePaid holidaysFlexible paid time offPaid medical leavePaid parental leaveShort- and long-term disability coverageLife insurance401(k) plan participation with company matchCommuter benefitsWellness and employee support programs
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