AdTechTalent
ProgrammaticRecentlyOn-site

The Trade Desk

Director, Client Service

programmaticclient managementaccount growthleadershipteam managementadvertisingdigital advertising

Key details

Salary

$112K – $205K

Employment type

Full-time

Seniority

Senior

Years experience

5-10

Location

Chicago, United States

Full job description

The Trade Desk is seeking a senior programmatic professional to oversee a portfolio of accounts, lead a team, and drive revenue growth. Responsibilities include managing client relationships, setting and tracking portfolio goals, motivating and developing team members, advocating for client product needs, and collaborating with cross-functional teams. Candidates must have 8+ years of relevant experience including 4+ years in programmatic trading or hands-on roles, strong leadership skills, and a proven record of driving revenue growth. Benefits include comprehensive healthcare, retirement plans, disability coverage, life insurance, tuition reimbursement, parental leave, paid sick and vacation time, paid holidays, stock purchase plans, and variable incentives. The role is full-time and located in Chicago, Illinois. Salary range is $111,900 to $205,200 USD.

What you'll do

  • Provide oversight to a portfolio of accounts, participating in key client meetings while navigating relationships with senior leaders and decision makers at agencies
  • Lead the development of portfolio-specific goals based on the company’s vision and values and track progress regularly
  • Motivate and empower a team to drive consistent year-over-year account growth
  • Manage team bandwidth, deliver high-level account support and report progress against goals to management
  • Identify future leaders of the business and grow talent by developing individual strengths for career advancement
  • Know company capabilities and differentiators to help the team identify opportunities to drive revenue growth and solve business needs
  • Advocate internally with senior cross-functional stakeholders for clients’ product needs
  • Develop trusting and productive relationships with key stakeholders internally and externally
  • Maintain strong cross-functional relationships across Client Services with Sales and Trading leaders to drive effective performance
  • Communicate effectively with other functional leaders to solve business challenges, identify growth opportunities, and collaborate to improve efficiency and effectiveness

Requirements

  • 8+ years of relevant professional experience with 4+ years of programmatic experience in trading or hands-on-keyboard function
  • Experience in developing, nurturing and managing client relationships
  • Proven track record of driving revenue growth with large customer accounts
  • 4+ years of strong management and leadership skills through a collaborative team approach
  • Ability to build strong relationships with internal and external stakeholders, executive team and industry groups
  • Execute (and coach others to execute) timely in a fast-paced environment through effective time management and prioritization skills
  • Drive adoption and continuous improvement of Client Service processes, tools, and workflows, establishing scalable best practices and holding the team accountable to consistent execution across the organization
  • Ambition to develop personally and nurture the development of others
  • Excellent influencing and negotiation skills
  • Highly organized with a strong attention to detail

Benefits

Comprehensive healthcare (medical, dental, and vision) with premiums paid in full for employees and dependentsRetirement benefits such as a 401k plan and company matchShort and long-term disability coverageBasic life insuranceWell-being benefitsReimbursement for certain tuition expensesParental leaveSick time of 1 hour per 30 hours workedVacation time for full-time employees up to 120 hours through the first year and 160 hours thereafterAround 13 paid holidays per yearEmployee Stock Purchase Plan with discounted stock purchaseVariable compensation-based incentives and commissions depending on roleEligibility for stock-based compensation grants based on company and individual performance

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