AdTechTalent
Marketing2 months agoRemote

Merkle

Digital Messaging Coordinator

email marketingclient servicesaccount managementdigital marketingmarketing automationBrazeSalesforce Marketing CloudExcelmultichannel marketingcampaign management

Key details

Salary

$51K – $83K

Employment type

Full-time

Seniority

Mid-level

Years experience

3-5

Location

Remote, United States

Full job description

Email Account Coordinator role responsible for executing end-to-end digital marketing campaigns and providing quality campaign execution service to clients. Key duties include managing email and production execution, coordinating meetings, tracking jobs, updating campaigns, and monitoring post-launch metrics. Requires 2+ years client services or account management experience in marketing or advertising, knowledge of creative development, digital marketing, email deployment platforms, and client relationship management. Proficiency in Excel and a bachelor's degree required. Experience with marketing automation platforms such as Braze or Salesforce Marketing Cloud is a plus. Position is full-time with hybrid remote work based in Colorado. Salary range $51,000 - $83,088. Benefits include medical, vision, dental, life insurance, disability insurance, 401k, paid time off, holidays, sick leave, and parental leave.

What you'll do

  • Drive development of email and production execution, producing timely and accurate campaigns
  • Coordinate internal and external meetings
  • Track open jobs and drive account management efforts
  • Maintain responsibility for updating daily campaigns, follow up, and organizing account documentation
  • Prioritize and manage multiple digital campaigns simultaneously
  • Support activities that drive execution of clients’ marketing strategy
  • Produce error-free work following standard operating procedures
  • Upskill in email platform, project management platforms, and other relevant platforms
  • Responsible for campaign monitoring and pulling post-launch campaign metrics

Requirements

  • 2+ years of experience in client services / account management in an advertising agency, marketing company, or client-side marketing department
  • Working knowledge of online and offline creative development and production
  • Experience with digital/multichannel/integrated marketing
  • Experience with email deployment platforms
  • Relationship/client management skills
  • Ability to multi-task and work well in a fast-changing environment
  • Intermediate proficiency in Excel
  • Bachelor's degree required
  • Experience with marketing automation or customer engagement platforms
  • Hands-on experience with Braze or Salesforce Marketing Cloud is a plus

Tech stack

Email deployment platformsMarketing automation platformsCustomer engagement platformsBrazeSalesforce Marketing CloudExcel

Benefits

Medical, vision, and dental insuranceLife insuranceShort-term and long-term disability insurance401kFlexible paid time offAt least 15 paid holidays per yearPaid sick and safe leavePaid parental leaveCompliance with Colorado Healthy Families and Workplaces Act leave benefits

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