AdTechTalent
Ad Ops15 days agoHybrid

Sovrn

Demand Operations Manager

programmaticDSPSSPtechnical account managementdata analysisAI toolsExcelGoogle SheetsSalesforceJIRAConfluencecustomer relationship management

Key details

Salary

Not specified

Employment type

Full-time

Seniority

Senior

Years experience

5-10

Location

Boulder, United States; New York, US

Full job description

Sovrn is hiring a Demand Operations Manager reporting to the Senior Director of Demand. The role focuses on operational excellence, optimizing partner integrations, and leading initiatives to accelerate demand growth and enhance Sovrn’s curation business. Responsibilities include managing DSP integrations, onboarding new demand partners, analyzing partner performance, managing programmatic deals, collaborating with Sales, Product, and Engineering teams, and developing technical documentation. Candidates must have 5+ years in technical account management preferably at an SSP or curation business, strong programmatic advertising knowledge, technical expertise with DSP integrations, excellent customer management and communication skills, data analysis ability, fluency in AI tools, and proficiency in office productivity and data analysis tools. The position is full-time, hybrid, located in Boulder, Colorado or New York City, New York. Salary ranges from $90,000 to $130,000 in Colorado and $100,000 to $150,000 in New York. Benefits include medical, dental, vision insurance, paid holidays, flexible PTO, parental leave, disability coverage, life insurance, 401(k) with match, commuter benefits, and wellness programs.

What you'll do

  • Serve as the primary technical point of contact for DSPs, providing support for integrations, troubleshooting, optimization, and ongoing account management
  • Own the technical onboarding process for new demand partners, including integration testing, launch, and documentation
  • Build and maintain strong relationships with DSPs and other strategic demand partners
  • Monitor and analyze partner performance, identifying trends and optimization opportunities to improve spend, revenue, and efficiency
  • Aggregate and analyze data from internal reporting tools to identify business trends and support strategic decision-making
  • Own the end-to-end lifecycle of programmatic deals, manage deal configurations, and monitor deal pacing
  • Partner with Sales to translate buyer requirements into scalable deal strategies and maintain a library of standardized deal packages across formats and audiences
  • Collaborate closely with Product and Engineering to improve SSP capabilities, auction mechanics, and operational processes
  • Develop technical documentation, training materials, and best practices for both internal teams and external partners

Requirements

  • 5+ years of experience in a technical account management role, preferably at an SSP or Curation business
  • Strong understanding of programmatic advertising, SSPs, DSPs, and related technologies
  • Strong technical background with a deep understanding of DSP integrations and exchange platforms
  • Excellent customer relationship management skills
  • Ability to read, organize, and analyze large data sets to identify trends and develop actionable recommendations
  • Fluency in AI tools to improve productivity, analyze data, automate workflows, solve problems, and drive operational efficiencies
  • Excellent written and verbal communication skills
  • Strong problem-solving skills and ability to troubleshoot technical issues
  • Proficiency in office productivity tools (Gmail, Google Apps, Confluence/JIRA, Salesforce CRM)
  • High proficiency in Microsoft Excel and Google Sheets (Vlookups, Formulas, pivot tables, etc)
  • Experience with data analysis tools (e.g., Excel, SQL) is a plus

Tech stack

DSPSSPprogrammatic advertisingAI toolsGmailGoogle AppsConfluenceJIRASalesforce CRMMicrosoft ExcelGoogle SheetsSQL

Benefits

Medical, dental, and vision insurancePaid holidaysFlexible paid time offPaid medical leavePaid parental leaveShort- and long-term disability coverageLife insurance401(k) plan participation with company matchCommuter benefitsWellness and employee support programs

Apply now

Ready to take the next step in your career? Click the button below to continue to the application process.

Continue to applicationBrowse more jobs

Similar jobs

More roles worth a look

Related opportunities based on specialty and working model so candidates can keep momentum.