Chicago, United States; Los Angeles, United States; New York, US
Full job description
The Data Product Consultant (DPC) is the technical lead for Nexxen enterprise clients, managing data onboarding, integrations, and ongoing technical support. Responsibilities include recommending and implementing data onboarding strategies, setting up measurement and attribution integrations, maintaining log-level data exports, supporting API integrations, troubleshooting data issues, documenting defects and enhancements, writing SQL for data validation and analysis, and serving as the primary technical contact for clients. The role requires 3+ years in technical consulting or account management, programmatic advertising experience, client-facing skills, strong problem-solving and communication abilities, and organizational skills. Preferred qualifications include a technical bachelor's degree, DMP/CDP experience, SQL, familiarity with identity and data-matching concepts, REST APIs, AWS S3, and Jira. Salary range is $100,000 - $125,000 annually. Benefits include medical, dental, vision, disability insurance, 401(k), EAP, parental leave, unlimited vacation, and company-paid holidays. The position is hybrid with locations in Chicago, New York, and Los Angeles.
What you'll do
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Chicago, United States; Los Angeles, United States; New York, US
Full-time
Recommend and carry out data onboarding strategies for a portfolio of accounts including 1P/CRM audience files, CRM connectors, hashed email, data-collection pixels, and ID syncs
Set up measurement and attribution integrations including offline-sales and footfall beacons, server-to-server events, and MMP connections
Configure and maintain log-level data exports to client destinations (S3, SFTP) including fields, schemas, cadence and test deliveries
Support clients and agencies integrating with Nexxen's APIs including credentials, market access, setup questions and first-line troubleshooting
Support clients adopting Nexxen's AI and MCP tools during technical setup and access
Investigate data discrepancies, ingestion failures, missing pixel activity, reach and match-rate issues, and failed deliveries; drive issues to resolution
Identify, reproduce and document defects and client-requested enhancements in Jira and track through to resolution
Work inbound requests from the Technical Services queue within standard SLAs
Write SQL to validate data, investigate issues and produce client analyses
Develop and maintain technical design documents, project scope documents and issues lists
Apply Nexxen data-handling and privacy rules to client deliveries
Serve as primary technical point of contact for assigned clients and partners
Support Sales with technical discovery, capability questions, RFI responses and sales office hours
Help clients use new and existing Nexxen data products and support Account Management in client trainings and business reviews
Provide Product feedback on new releases and client needs including user acceptance testing of new data features
Requirements
3+ years in a technical consulting, solutions or technical account management role
Programmatic advertising experience, including audience data, identity and measurement in a DSP
Client-facing experience with handling sensitive client issues
Strong problem-solving and communication skills
Ability to explain technical topics to business and technical audiences
Organized and dependable with high volume of concurrent requests and deadlines
Bachelor's degree in a technical, analytical or quantitative field (preferred)
DMP or CDP experience (preferred)
SQL experience (preferred)
Familiarity with identity and data-matching concepts (hashed email, MAIDs, cookie syncs, identity graphs) (preferred)
Experience with REST APIs, cloud storage (AWS S3) and file-based data pipelines (preferred)
Experience with Jira or similar ticketing system (preferred)
