TripleLift

Kayzen
Customer Success Manager- Media Buyers (m/f/d)
Key details
Salary
Not specified
Employment type
Full-time
Seniority
Mid-level
Years experience
3-5
Location
Europe, Europe
Full job description
Customer Success Manager role at Kayzen, a mobile demand-side platform for programmatic advertising. Responsibilities include managing customer relationships, providing DSP advisory, strategic consultation, campaign co-management and optimization, reporting, and collaborating with product teams for client feedback and issue resolution. Requires 3+ years experience managing performance-driven web clients, hands-on experience with programmatic or digital advertising platforms, strong analytical skills, proactive mindset, and attention to detail. Benefits include career growth, working with an expert multinational team, flexible remote work, and budgets for home office setup and learning.
What you'll do
- Form a deep understanding of the client’s business and goals
- Provide DSP advisory and strategic consultation from onboarding phase
- Maintain detailed internal documentation of client information, interactions, feature requests, and campaign strategies
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