Customer Success Manager, Demand Facilitation

What you'll do

• Work across supply and demand teams to facilitate deals that exceed revenue and business goals
• Support the business strategy for CTV and omni-channel monetization solutions based on market opportunity, customer needs, product capabilities, and competitive differentiation
• Identify areas of growth and unique opportunities based on existing partnerships with Data and Commerce Media Providers
• Work closely with finance and analytics to track trends and development of programmatic video spend
• Support the Global Ad Solutions teams in positioning PubMatic as the preferred supply source for CTV and Commerce Media to agencies, advertisers, and DSPs
• Work closely with the sales teams to acquire product feedback and requirements from publishers and buyers to help define roadmap and prioritize global product needs
• Work closely with the product marketing team to develop materials that support Go-To-Market teams in selling CTV and Commerce Media

Requirements

• Strong analytic capabilities including expert use of reporting tools and Excel
• Strong project management skills
• Deep knowledge of programmatic CTV and omnichannel programmatic monetization including Web, Mobile App and OLV
• Deep understanding of Data Curation and Commerce Media Providers
• Deep understanding of the programmatic ecosystem from a publisher and buyer perspective
• Strong expertise in programmatic advertising, particularly video, with a deep background in programmatic fundamentals
• A collaborative approach to problem-solving in order to work effectively in a cross-functional role
• Proven success in a fast-paced and fast-changing environment

Tech stack

Benefits