Customer Success Manager, Ads Solutions (Spanish Speaking)

Key details

Full job description

OpenAI is hiring a senior Customer Success Manager for its Ads Solutions team to support advertisers onboarding, launching, and growing on OpenAI’s advertising platform. The role is full-time and remote (US-based). Candidates must be fully bilingual in Spanish and English. Responsibilities include managing a portfolio of advertising partners, guiding onboarding and campaign launches, analyzing campaign performance, identifying growth opportunities, collaborating cross-functionally, surfacing advertiser feedback, and building scalable processes. Requirements include 5-10+ years in digital advertising or related client-facing roles, experience managing advertiser or agency relationships in adtech or platform environments, data querying skills (SQL, Excel/Google Sheets), strong communication skills, and a commitment to user trust and responsible platform growth. Salary range is $162K - $230K USD.