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OpenAI
Customer Success Manager, Ads Solutions
customer successdigital advertisingaccount managementadtechSQLExcelGoogle Sheetsdata analysisadvertisingplatformrelationship management
Key details
Salary
Not specified
Employment type
Full-time
Seniority
Senior
Years experience
5-10
Location
Singapore, Singapore
Full job description
OpenAI is hiring a Customer Success Manager for the Ads Solutions team based in Singapore with a hybrid work model (3 days in office). The role involves managing a portfolio of advertising partners, guiding onboarding and campaign launches, analyzing campaign performance, expanding partnerships, and collaborating cross-functionally to improve the advertiser experience. Candidates should have 5-10+ years in digital advertising, account management, or related client-facing roles, experience managing advertiser or agency relationships in adtech or platform environments, and skills in data querying (SQL, Excel, Google Sheets). Strong communication, ownership, accountability, and commitment to user trust are required. Relocation assistance is provided.
What you'll do
- Own relationships with a portfolio of advertising partners, serving as their primary point of contact
- Guide advertisers through onboarding and campaign launches to ensure strong adoption of OpenAI’s ads products
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