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Ad Ops4 months agoHybrid
OpenAI
Customer Success Manager, Ads Solutions
customer successaccount managementdigital advertisingadtechSQLExcelGoogle SheetsbilingualJapaneseEnglishadvertisingdata analysisrelationship managementplatform
Key details
Salary
Not specified
Employment type
Full-time
Seniority
Senior
Years experience
5-10
Location
Tokyo, Japan
Full job description
OpenAI is hiring a Customer Success Manager in Tokyo, Japan (hybrid, 3 days in office weekly) to support advertisers onboarding, launching, and growing on OpenAI’s advertising platform. The role requires managing a portfolio of advertising partners, guiding campaign launches, analyzing performance data, identifying growth opportunities, and collaborating cross-functionally. Candidates must have 5-10+ years in digital advertising or related client-facing roles, experience managing advertiser or agency relationships in adtech or platform environments, proficiency in data querying (SQL, Excel, Google Sheets), and be fully bilingual in Japanese and English. Relocation assistance is provided.
What you'll do
- Own relationships with a portfolio of advertising partners, serving as their primary point of contact
- Guide advertisers through onboarding and campaign launches to ensure strong adoption of OpenAI’s ads products
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