Customer Success Manager, Ads Solutions

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Full job description

OpenAI is hiring an Account Manager to support advertisers onboarding, launching, and growing on OpenAI’s advertising platform. The role involves managing a portfolio of advertising partners, guiding them through campaign launches, analyzing performance data, and identifying growth opportunities. The position requires 5-10+ years of experience in digital advertising or related client-facing roles, experience managing advertiser or agency relationships, data querying skills (SQL, Excel, Google Sheets), and strong communication skills. The role is hybrid in San Francisco, New York City, Seattle, or remote in Los Angeles. Responsibilities include relationship management, campaign guidance, performance analysis, cross-functional collaboration, and process improvement.