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accountingpayrollcompensation
Ad Ops4 months agoHybrid
OpenAI
Customer Success Manager, Ads Solutions
customer successaccount managementdigital advertisingadtechSQLExcelGoogle SheetsbilingualKoreanEnglishadvertising platformdata analysisstrategy
Key details
Salary
Not specified
Employment type
Full-time
Seniority
Senior
Years experience
5-10
Location
Seoul, South Korea
Full job description
OpenAI is hiring a Customer Success Manager for its Ads Solutions team based in Seoul, South Korea. This full-time role supports advertisers in onboarding, launching, and growing on OpenAI’s advertising platform. Responsibilities include managing advertiser relationships, guiding campaign launches, analyzing performance data, identifying growth opportunities, and collaborating cross-functionally to improve the platform. Candidates must have 5-10+ years of experience in digital advertising or related client-facing roles, experience managing advertiser or agency relationships in platform or adtech environments, proficiency in data querying tools like SQL and Excel/Google Sheets, and be fully bilingual in Korean and English. The position follows a hybrid work model with 3 days in office per week and offers relocation assistance.
What you'll do
- Own relationships with a portfolio of advertising partners, serving as their primary point of contact
- Guide advertisers through onboarding and campaign launches to ensure strong adoption of OpenAI’s ads products
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