TripleLift
Associate Campaign Manager
Pune, India•4 months ago
ad opsprogrammaticcampaign management
Ad Ops3 months agoRemote
Freestar
Customer Success Manager- Ad Tech Experience Required!
customer successtechnical account managementad opsprogrammaticgoogle ad managergoogle analyticsprebid.jshtmlcssjavascriptcrmjirazendesktrelloexcelpivot tablesvlookup
Key details
Salary
Not specified
Employment type
Full-time
Seniority
Mid-level
Years experience
3-5
Location
Remote
Full job description
Freestar is seeking a Customer Success Manager to act as the primary technical advisor and strategic partner to publishers. The role requires 3-5 years of experience in Technical Account Management, Customer Success, or Ad Ops within Ad Tech. Candidates must have advanced knowledge of Google Ad Manager, Google Analytics, and programmatic advertising including header bidding (Prebid.js). Familiarity with HTML, CSS, JavaScript, browser developer tools, CRM and project management tools (HubSpot, Jira, Zendesk, Trello), and advanced Excel skills are required. Responsibilities include managing publisher relationships from onboarding to retention, monitoring ad performance, troubleshooting technical issues, collaborating with internal teams, educating clients on new technologies, and driving revenue growth. The position is full-time, fully remote, and offers mentorship and professional development opportunities. This role is not eligible for visa sponsorship.
What you'll do
- Own publisher relationships end-to-end from onboarding through long-term growth and retention
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