TripleLift
Associate Campaign Manager
Pune, India•4 months ago
ad opsprogrammaticcampaign management
Ad Ops4 months agoRemote
Freestar
Customer Success Manager- Ad Tech Experience Required
customer successtechnical account managementad opsprogrammaticgoogle ad managergoogle analyticsprebid.jsheader biddinghtmlcssjavascriptcrmjirazendesktrelloexcelpivot tablesvlookupadtech
Key details
Salary
Not specified
Employment type
Full-time
Seniority
Mid-level
Years experience
3-5
Location
Remote
Full job description
The Customer Success Manager is the primary technical advisor and strategic partner to publishers, focusing on long-term technical health and optimization of client accounts to maximize ad revenue. Responsibilities include managing publisher relationships from onboarding to retention, monitoring ad performance, resolving technical issues, collaborating with internal teams, and educating clients on product features and programmatic advertising best practices. Requires 3-5 years experience in Technical Account Management, Customer Success, or Ad Ops within Ad Tech, advanced knowledge of Google Ad Manager and Analytics, understanding of programmatic ecosystem including header bidding (Prebid.js), familiarity with HTML, CSS, JavaScript, CRM and project management tools, and advanced Excel skills. The role is full-time, fully remote, and offers mentorship and professional development opportunities.
What you'll do
- Own publisher relationships end-to-end from onboarding through long-term growth and retention
- Serve as primary technical point of contact and strategic advisor for premium and enterprise-level publisher accounts
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