TripleLift

Verve
Customer Success Manager
Key details
Salary
$90K – $105K
Employment type
Full-time
Seniority
Mid-level
Years experience
3-5
Location
New York, US
Full job description
Verve For Advertisers seeks a mid-level Customer Success professional with 3+ years experience in customer success, ad operations, or programmatic campaign management. The role requires deep expertise in DSP platforms, mobile advertising, and the programmatic ecosystem, with familiarity in privacy-first measurement frameworks like SKAdNetwork preferred. Responsibilities include managing advertiser accounts, campaign execution and optimization, data analysis, client relationship management, and collaboration with Sales, Product, and Engineering teams. The position is full-time with a hybrid remote policy for Greater NY-area residents, offering a salary range of $90,000 to $105,000 USD. Benefits include comprehensive insurance, 401(k) with match, FSA plans, personalized benefits budget, paid holidays, unlimited PTO, wellness days, and parental leave.
What you'll do
- Serve as the primary point of contact for a portfolio of advertiser accounts, ensuring their success and satisfaction
- Build and maintain strong, long-term relationships with clients, understanding their business goals and challenges
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