TripleLift

Verve
Customer Success Manager
Key details
Salary
$90K – $105K
Employment type
Full-time
Seniority
Mid-level
Years experience
3-5
Location
New York, US
Full job description
Verve For Advertisers seeks a mid-level Customer Success professional with 3+ years experience in customer success, ad operations, or programmatic campaign management. The role is hybrid in New York City. Responsibilities include managing advertiser accounts, campaign execution, data analysis, client relationship building, and collaborating with internal teams. Required skills include expertise in DSP platforms, mobile advertising, programmatic ecosystem, and strong analytical abilities. Familiarity with privacy-first measurement frameworks like SKAdNetwork is a plus. Benefits include health insurance, 401(k) match, PTO, parental leave, hybrid work environment, and free lunch onsite.
What you'll do
- Serve as the primary point of contact for a portfolio of advertiser accounts, ensuring their success and satisfaction
- Build and maintain strong, long-term relationships with clients, understanding their business goals and challenges
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