TripleLift
Accountant
Detroit, United States; New York, US•4 months ago
$75K – $95K
accountingpayrollcompensation
Other2 months agoHybrid
Criteo
Customer Care Intern
internshipcustomer careCRMSalesforceAI toolscommunicationproblem solvinghybridcontract
Key details
Salary
Not specified
Employment type
Internship
Seniority
Entry
Years experience
0-2
Location
Gurgaon, India
Full job description
Customer Care Intern role based in Gurgaon, India (Hybrid). Contract duration: 6 months. Responsibilities include managing customer inquiries via email and chat, providing accurate information on products and policies, resolving issues with empathy, documenting interactions in CRM/Salesforce, collaborating with departments, participating in training, and supporting administrative tasks. Requirements: degree in Business, Communications or related field, excellent communication skills, exposure to AI tools, problem-solving skills, teamwork, proficiency in Microsoft Office and CRM is a plus, positive attitude and willingness to learn. Shift: EMEA 12:30 PM IST - 09:30 PM IST.
What you'll do
- Assist the customer care team in managing customer inquiries via email and chat
- Understand Criteo's policies & tools and provide accurate and timely information to customers
- Resolve customer issues and complaints with empathy and professionalism
Similar jobs
More roles worth a look
Related opportunities based on specialty and working model so candidates can keep momentum.
TripleLift
Associate Campaign Manager
Pune, India•4 months ago
ad opsprogrammaticcampaign management
TripleLift