AdTechTalent
finance6 days agoHybrid

Criteo

Collection Analyst (French Speaker)

cash collectionfinanceExcelcustomer servicedispute managementdebt collectionFrench speakerhybrid work

Key details

Salary

Not specified

Employment type

Permanent Full Time

Seniority

Entry

Years experience

0-2

Location

Barcelona, Spain

Full job description

Collection Analyst (French Speaker) role based in Barcelona, Spain with a hybrid work model. Full-time permanent position in finance. Responsibilities include maximizing cash collections, reducing DSO and disputes, managing disputes with Sales and Billing teams, daily communication with Sales and Customers, workload coverage, sending reminders and statements, and managing assigned accounts. Requirements include good English, proactive debt pursuit, target-driven team player, quick learner, strong objection handling, good communication, basic decision making, resilience, and proficiency in Excel and IT tools. Benefits include hybrid work, career development, health and wellness support, inclusive team, competitive salary with performance rewards, family-friendly policies, and potential equity. The role requires 0-2 years experience and fluency in French is implied by the job title.

What you'll do

  • Maximize cash collections for clients and meet targets
  • Reduce DSO and number of disputes
  • Reduce accounts receivable over 60 days
  • Manage and resolve disputes with Sales Administration and Billing Teams
  • Daily communication with Sales teams and Customers
  • Ensure customer queries are passed to relevant teams promptly
  • Provide workload coverage for team members when needed
  • Send daily system-generated reminder letters and monthly statements
  • Perform any ad-hoc duties as required
  • Responsible for assigned accounts

Requirements

  • Good level English (other language a plus)
  • Proactive in the pursuit of debts
  • Target driven and a team player
  • Quick learner on new systems and processes
  • Firm but patient approach with strong objection handling skills
  • Good oral and written communication skills
  • Basic decision making ability
  • Resilient and tenacious with a proactive, positive approach
  • Good knowledge of Excel (formulas and vlookups)
  • Ability to work with multiple IT tools

Tech stack

ExcelformulasvlookupsIT tools

Benefits

Hybrid working model blending home and officeLearning, mentorship & career development programsHealth benefits, wellness perks & mental health supportDiverse, inclusive, and globally connected teamAttractive salary with performance-based rewardsFamily-friendly policiesPotential for equity depending on role and level

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