Client Success Manager role at Seedtag focused on managing and optimizing neuro-contextual advertising campaigns. Responsibilities include designing upselling strategies, executing campaigns with Ad Operations, responding to client inquiries, tracking campaign KPIs, achieving revenue goals, reporting performance, monitoring and adjusting campaigns, conducting post-campaign analysis, escalating issues, and maintaining high customer satisfaction. Requires 2-3+ years experience in media, advertising or technology sales, marketing or support roles, knowledge of digital advertising trends, programmatic campaigns, DSP and SSP platforms (DV360, The Trade Desk, LiveRamp), proficiency in Excel, strong client relationship and communication skills, and proven client retention and growth. Benefits include flexible hybrid work model, professional development, well-being initiatives, and global company culture. Location: Hamburg, Germany.
What you'll do
Design strategies during campaigns to provide 'Next Best Action' for clients leveraging upselling strategies
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Accelerated, hands-on development with real ownership, global projects, and internal mobilityFlexible schedules and a hybrid work model (work from home, office, or preferred location)Access to online learning, continuous training, and optional English or Spanish group classesWell-being initiatives including SeedDay, Digital Disconnection, and team-building momentsGlobal events, offsites, celebrations, and a strong sense of belonging
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