The Trade Desk
Technical Account Manager (Agency)
Chicago, Illinois, United States•19 days ago
$85K – $156K
technical account managerproject managementclient-facing
Ad Ops13 days agoHybrid
Tatari
Client Services Manager (Agency Relationships)
client servicesaccount managementTV advertisinglinear TVstreaming TVdata storytellingprogrammatic buyingExceldata visualizationAImedia buyingad-ops
Key details
Salary
$80K – $110K
Employment type
Full-time
Seniority
Mid-level
Years experience
3-5
Location
Los Angeles, California, United States
Full job description
Tatari is seeking a Client Services Manager to manage a portfolio of agencies and clients, driving account growth through data-driven insights and strategic counsel on TV buying and optimization. Responsibilities include serving as the primary contact for agency and client partners, collaborating with Media Buying teams, mastering Tatari's platform, synthesizing campaign data into actionable recommendations, presenting performance reviews, and maintaining agency relationships with up to 10% travel. Qualifications include a bachelor's degree (preferably in Marketing, Economics, Statistics, or Business Administration), 2+ years in post-sales account management or client success, strong knowledge of linear and streaming TV, excellent data storytelling and presentation skills, detail orientation, ability to bridge engineering and marketing conversations, and an AI-forward mindset. Bonus skills include understanding digital marketing, programmatic buying experience, and advanced Excel and data visualization skills. The role is full-time, hybrid with 2 days in-office per week, located in Los Angeles, CA. Benefits include competitive salary ($80,000-$110,000), equity, health insurance, 401K, FSA, commuter benefits, monthly spending account, education benefit, WFH reimbursement, unlimited PTO, wellness days, office snacks and lunches, and team events.
What you'll do
- Serve as primary contact and strategic advisor to agency and client partners
- Partner weekly with Media Buying to scale TV campaigns and troubleshoot performance issues
- Master Tatari's platform and leverage internal experts (Engineering, Data Science) to prioritize and solve client problems
- Synthesize campaign performance data into clear, actionable optimization recommendations
- Present weekly performance reviews and strategic narratives that drive client expansion
- Build and maintain relationships with key agency stakeholders (up to 10% travel)
Requirements
- Bachelor's degree (Marketing, Economics, Statistics, or Business Administration preferred)
- 2+ years in post-sales account management or client success
- Strong grasp of linear and streaming TV landscape
- Exceptional data storytelling and presentation skills
- Detail-oriented, well-organized, and meeting-prepared
- Comfort bridging conversations across engineering and marketing teams
- Embrace AI for process and productivity
- Bonus: understanding of digital marketing (SEM, Facebook), experience with programmatic buying, advanced Excel and data visualization skills
Tech stack
Exceldata visualizationprogrammatic buyingAI
Benefits
Competitive salary ($80,000 - $110,000 annually)Equity compensationHealth insurance coverage for employee and dependents401K, FSA, and commuter benefits$150 monthly spending account$1,000 annual continued education benefit$500 WFH reimbursementUnlimited PTO and sick daysMonthly Company Wellness Day OffSnacks, drinks, and catered lunches at the officeTeam building eventsHybrid return-to-office 2 days per week
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