The Trade Desk
Technical Account Manager (Agency)
Chicago, Illinois, United States•19 days ago
$85K – $156K
technical account managerproject managementclient-facing
Ad Ops13 days agoHybrid
Tatari
Client Services Manager (Agency Relationships)
TV advertisinglinear TVstreaming TVclient servicesaccount managementdata storytellingprogrammatic buyingExceldata visualizationAIdigital marketingSEMFacebookhybrid
Key details
Salary
$80K – $110K
Employment type
Full-time
Seniority
Mid-level
Years experience
3-5
Location
New York, New York, United States
Full job description
Tatari is hiring a Client Services Manager to manage agency and client portfolios, driving account growth through data-driven insights and strategic counsel on TV buying and optimization. The role requires 2+ years of post-sales account management experience, strong knowledge of linear and streaming TV, excellent data storytelling, and the ability to collaborate across teams. Responsibilities include serving as primary contact, partnering with media buying teams, mastering Tatari's platform, synthesizing campaign data into actionable recommendations, presenting performance reviews, and maintaining agency relationships with up to 10% travel. The position is full-time, hybrid with 2 days in office per week, based in New York, NY. Benefits include competitive salary ($80k-$110k), equity, health insurance, 401K, commuter benefits, education allowance, WFH reimbursement, unlimited PTO, wellness days, and office perks.
What you'll do
- Serve as primary contact and strategic advisor to agency and client partners
- Partner weekly with Media Buying to scale TV campaigns and troubleshoot performance issues
- Master Tatari's platform and leverage internal experts (Engineering, Data Science) to prioritize and solve client problems
- Synthesize campaign performance data into clear, actionable optimization recommendations
- Present weekly performance reviews and strategic narratives that drive client expansion
- Build and maintain relationships with key agency stakeholders
- Travel up to 10%
Requirements
- Bachelor's degree (Marketing, Economics, Statistics, or Business Administration preferred)
- 2+ years in post-sales account management or client success
- Strong grasp of linear and streaming TV landscape
- Exceptional data storytelling and presentation skills
- Ability to translate technical concepts for non-technical audiences
- Detail-oriented, well-organized, and meeting-prepared
- Comfort bridging conversations across engineering and marketing teams
- Embrace AI for process and productivity
- Bonus: understanding of digital marketing (SEM, Facebook)
- Bonus: experience with programmatic buying
- Bonus: advanced Excel and data visualization skills
Tech stack
Exceldata visualizationprogrammatic buyingAI
Benefits
Competitive salary ($80,000 - $110,000 annually)Equity compensationHealth insurance coverage for employee and dependents401K, FSA, and commuter benefits$150 monthly spending account$1,000 annual continued education benefit$500 work from home reimbursementUnlimited PTO and sick daysMonthly Company Wellness Day OffSnacks, drinks, and catered lunches at the officeTeam building eventsHybrid return to office of 2 days per week
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