TripleLift
Accountant
Detroit, United States; New York, US•4 months ago
$75K – $95K
accountingpayrollcompensation
Ad Ops5 months agoHybrid
Kargo
Client Services Manager
client servicesad operationsprogrammaticdigital mediacampaign managementreportingexcelgoogle sheetscommunicationcross-functionalclient relationship
Key details
Salary
Not specified
Employment type
Full-time
Seniority
Mid-level
Years experience
3-5
Location
New York, US
Full job description
The Client Services Manager manages day-to-day execution and client experience for direct and programmatic accounts. This hybrid role requires onsite presence 4 days per week in New York. Responsibilities include ensuring campaigns launch and perform to goal, maintaining client relationships, delivering insightful performance reports, identifying upsell and renewal opportunities, and coordinating internal teams to keep campaigns on track. Required skills include 3+ years in digital media or ad tech client-facing roles, knowledge of campaign mechanics, proficiency in Excel and Google Sheets, strong communication skills, and familiarity with digital media metrics. Preferred experience includes working with cross-functional teams and campaign troubleshooting. Salary range is $70,000 to $80,000 USD.
What you'll do
- Own day-to-day execution and client experience across a shared book of direct and programmatic accounts
- Ensure campaigns launch correctly, perform to goal, and create conditions for retention and growth
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