The Client Partner role is hybrid, focused on managing and growing existing client relationships and developing new business opportunities. Responsibilities include strategic account management, client retention and growth, preparing business reviews, risk management, client advocacy, new business expansion, agency partnership development, and industry engagement. Requirements include experience in client-facing roles within agency, trading desk, or ad tech environments, strong commercial mindset, knowledge of AdTech, SaaS, or MarTech, analytical and organizational skills, and ability to work independently and collaboratively in a fast-paced environment.
What you'll do
Own and manage relationships for a portfolio of IAS clients, acting as their primary point of contact and trusted advisor.
Develop and execute account plans to ensure client retention, satisfaction, and growth.
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Requirements
Proven experience in a client-facing role such as Customer Success, Account Management, or Strategic Partnerships within an agency, trading desk, or ad tech company.
A service-oriented ethos with a strong commercial mindset and a keen understanding of AdTech, SaaS, or MarTech ecosystems.
Demonstrated experience managing, consulting, and negotiating with clients and/or agency partners, with a strong track record of retaining and growing a portfolio.
Strong analytical skills, with the ability to analyze data, identify business questions, and develop actionable recommendations.
Exceptional organizational skills, with a proven ability to manage multiple projects, priorities, and stakeholders effectively.
Comfortable working in a fast-paced, entrepreneurial, and rapid-growth environment, with a willingness to be hands-on with operational tasks.
Ability to work independently and as part of a collaborative team.
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