The Senior Professional, Client Leadership role at Epsilon is responsible for driving revenue growth and deepening client partnerships in Retail Media Networks (RMN). The role requires expertise in onsite, offsite, sponsored search, social, CTV, display, and in-store media solutions. Responsibilities include building a book of business, advising clients and internal teams, forging strategic partnerships, developing customized solutions, translating campaign data into actionable insights, managing client accounts, leading cross-functional collaboration, staying current on retail media trends, and mentoring colleagues. Requirements include 4+ years in sales or client leadership, strong client relationship skills, deep RMN knowledge, analytical skills, proficiency in Excel and PowerPoint, and business acumen. Benefits include flexible time off, paid holidays, parental leave, health coverage, 401(k), tuition assistance, and more. Salary range is $80,000 to $120,000 annually.
What you'll do
Build and maintain a thriving book of business by identifying and closing deals with key decision-makers
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Serve as a trusted Retail Media Network (RMN) expert, advising clients and internal teams across onsite, offsite, sponsored search, display, social, CTV, and in-store media solutions
Forge strategic partnerships that result in significant revenue growth across Epsilon data, technology, media, and retail media offerings
Act as a strategic consultant to clients, agency partners, retailers, and internal stakeholders to identify revenue growth opportunities and whitespace across existing and new business relationships
Develop customized solutions that solve client challenges and drive measurable business results
Translate campaign performance data into actionable recommendations, executive-level insights, and client-facing narratives
Masterfully manage client accounts, ensuring seamless communication and exceptional service
Lead cross-functional collaboration across Sales, Account Management, Product, Analytics, Ad Operations, and Creative teams to deliver integrated marketing solutions
Stay ahead of emerging retail media trends, competitive developments, privacy regulations, and evolving retailer ecosystems to inform client strategies
Provide training, education, and best-practice guidance to internal stakeholders and clients
Mentor and guide colleagues, fostering a collaborative and high-performing team
Embody the company's vision and values in all interactions and initiatives
Requirements
4+ years of experience in sales, business development, client leadership, or retail media
Proven ability to identify and close deals and develop strategic account plans that drive significant revenue growth
Exceptional client relationship management skills with experience building trust among C-level executives and key decision-makers
Deep understanding of Retail Media Networks, including onsite, offsite, sponsored search, display, social, CTV, and in-store media solutions
Strong knowledge of audience targeting, media planning, campaign activation, measurement, and optimization best practices
Strong analytical and problem-solving skills with the ability to develop data-driven strategies and innovative client solutions
Advanced proficiency in Excel, PowerPoint, and data analysis, with the ability to create compelling presentations, business cases, performance recaps, and executive-level insights
Strong business acumen and financial literacy, with the ability to translate client business needs into actionable growth strategies
Self-starter mindset with the ability to prioritize strategic accounts, identify whitespace opportunities, and pursue new logo and vertical growth opportunities
Tech stack
ExcelPowerPointdata analysis
Benefits
Flexible time off (FTO)14 paid holidaysPaid sick timeParental/new child leaveChildcare & elder care assistanceAdoption assistanceComprehensive health coverage401(k)Tuition assistanceCommuter benefitsProfessional developmentEmployee recognitionCharitable donation matchingHealth coaching and counseling
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