AdTechTalent
Marketing2 days agoHybrid

Epsilon

Client Engagement Director, Client Services

directorclient engagementdigital marketingMarTechteam leadershipprocess improvementbig dataAIstrategic client managementhybrid work

Key details

Salary

Not specified

Employment type

Full-time

Seniority

Director

Years experience

5-10

Location

London, United Kingdom

Full job description

Client Engagement Director role at Epsilon in London. Lead client success and growth, develop client strategies using advanced online marketing and MarTech solutions. Manage and mentor a high-performing team. Collaborate with senior leadership to improve processes and drive business growth. Requires expertise in digital marketing, MarTech, project management, and senior client relationship management. Strong organizational, communication, and commercial skills needed. Hybrid working arrangement available.

What you'll do

  • Lead the success and growth of clients
  • Champion and develop own team culture
  • Collaborate with senior leadership to implement process improvements
  • Lead development of client strategies
  • Use advanced online marketing and MarTech solutions to develop measurable value
  • Encourage client retention and growth
  • Lead, mentor and coach a team to reach full potential
  • Work collaboratively with internal and external stakeholders to deliver objective-based solutions

Requirements

  • Strong organisational, time management, and communication skills
  • Expertise in digital marketing, MarTech, and project management
  • Ability to tell a compelling story utilising data
  • Develop and lead a high-performing team
  • Strong commercial foresight with ability to identify growth opportunities and drive profitability
  • Validated experience owning senior client relationships as primary strategic and commercial lead
  • Passion for big data, technology, and solving complex problems
  • Consultative approach to client management and strategy development
  • Experience leading cross-functional teams and driving innovative solutions
  • Proactive outlook focused on process improvement and automation
  • Growth mindset, eager to learn, adapt, and improve

Tech stack

MarTechdigital marketingAIreal-time modeling languages

Benefits

Competitive compensationGreat benefits packageEndless opportunities to advance careerHybrid working opportunitiesInclusive and diverse workforceReasonable adjustments for candidates in application process

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