Cash Collections Specialist / Revenue Analyst

NetSuiteExcelaccounts receivablecollectionsfinancial analysiscash applicationAdTechSaaSpayment processingbillingreconciliation

Key details

Salary

Not specified

Employment type

Full-time

Seniority

Mid-level

Years experience

5-10

Location

Dublin, Ireland

Full job description

The Revenue Analyst supports cash flow and revenue operations by managing accounts receivable collections, cash application, and customer account analysis. Responsibilities include managing customer accounts, securing timely payments, resolving invoice disputes, applying payments in NetSuite, reconciling accounts, supporting month-end close, and analyzing payment trends. Requires 5+ years in Accounts Receivable, Collections, or Financial Analysis, strong communication and analytical skills, experience with NetSuite and advanced Excel, and preferably experience in AdTech or SaaS environments.

What you'll do

Manage a portfolio of customer accounts and proactively follow up on outstanding invoices
Contact customers via phone and email to secure timely payment of overdue balances
Build strong working relationships with customers, agencies, and internal stakeholders to resolve payment issues
Investigate and resolve invoice disputes, billing discrepancies, and payment delays
Negotiate payment commitments and monitor follow-through
Monitor aging reports and prioritize collection efforts to reduce delinquent balances
Maintain accurate documentation of collection activities and customer communications
Apply customer payments accurately and timely in NetSuite
Research and resolve unapplied cash, payment variances, short payments, and account discrepancies
Reconcile customer accounts and maintain accurate accounts receivable records
Support month-end close activities related to accounts receivable and cash receipts
Partner with Accounting and Finance teams to ensure data accuracy and process efficiency
Analyze payment trends and collection performance across customer accounts
Monitor key accounts receivable metrics and identify opportunities for process improvements
Support cash forecasting by tracking expected collections and payment commitments
Support weekly accounts receivable aging and overdue receivables reporting process
Assist with ad hoc reporting and analysis as needed

Requirements

5+ years of experience in Accounts Receivable, Collections, Financial Analysis, or related finance roles
Excellent communication and relationship-management skills
Strong analytical mindset with the ability to identify trends and provide actionable insights
Ability to communicate effectively with customers, business partners, and executive leadership
Experience in AdTech, SaaS / Technology / Startup environments preferred
Strong experience with NetSuite, including cash application and AR management
Intermediate to Advanced Excel skills (Pivot Tables, XLOOKUP/VLOOKUP, SUMIFS, reporting, and data analysis)