AdTechTalent
Product2 days agoHybrid

Merkle

Business Analyst with German

business analystfinancial servicese-bankingdigital bankingSQLproject managementdigital productsproducthybrid

Key details

Salary

Not specified

Employment type

Full-time

Seniority

Mid-level

Years experience

3-5

Location

St Gallen, Switzerland

Full job description

Business Analyst role in E-Banking team to define, build, and launch new digital customer experience features. Responsibilities include creating functional concepts, gathering and documenting business and system requirements, collaborating with stakeholders, validating requirements, supporting pilot and migration projects, contributing to release communication, and coordinating between business, IT, and operations. Requires several years of Business Analyst experience, preferably in financial services, strong analytical skills, project experience, proactive and structured work style, strong communication, basic IT knowledge, and fluency in German and English. SQL knowledge, project management experience, and digital banking or customer portal experience are advantages. Location: St Gallen, Switzerland. Hybrid work model with home office management and office presence.

What you'll do

  • Create and review functional concepts for E-Banking features and related systems
  • Gather, analyze, and document business and system requirements
  • Collaborate closely with specialists, business stakeholders, and process owners
  • Ensure high-quality requirements through validation and acceptance testing
  • Support pilot phases and migration projects for new solutions
  • Contribute to release communication, including newsletters, web content, and internal updates
  • Help ensure smooth coordination between business, IT, and operations

Requirements

  • Several years of experience as a Business Analyst, ideally in the financial services industry
  • Strong analytical and conceptual thinking skills
  • Experience working in projects and cross-functional teams
  • Proactive, independent, and structured way of working
  • Strong communication skills and interest in collaborative environments
  • Basic IT understanding and interest in digital products
  • Fluent in German and English
  • Knowledge of SQL (basic queries) - nice to have
  • Experience in project management - nice to have
  • Experience working with digital banking or customer portals - nice to have

Tech stack

SQLdigital bankingcustomer portals

Benefits

25 days of holidays2 volunteer days for charitable activities3 extra wellness days on top of vacation daysMental Health First Aider and Employee Assistance program40-hour week & overtime compensationFlexible working hours model (flextime)Independent home office managementState-of-the-art, creative office space with ergonomically equipped workstationsPet friendly offices (Zurich and St. Gallen)Full access to Dentsu Academy, on-site learning sessions, online language coursesReferral bonus programWorkation possibilityTeam events: company parties, monthly breakfasts, aperos

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