Associate Manager Credit & Cash EMEA

What you'll do

• Ensure timely allocation and reconciliation of current day incoming multi-currency payments to customer accounts and invoices
• Ensure all customer payments are uploaded into UI daily
• Deputise for Cash Application team members when out of office
• Prepare daily, weekly, monthly, and ad-hoc reports as required
• Investigate and resolve unallocated and unidentified receipts, working with collectors as needed
• Perform daily reconciliation between bank GetPaid and Oracle reports and weekly cash verifications
• Approve credit memos for bank charges, withholding tax, levy deductions, balance write offs, and account adjustments
• Respond to SOX and external auditors’ requests on time
• Ensure all cash allocation month-end processes are completed by due dates
• Deliver all required reports including updating daily cash report and liaising with US cash application specialists
• Participate in projects with vendors impacting cash application systems and processes, escalating urgent issues
• Collaborate with management to ensure best practice management of credit & collections team
• Attend regular management meetings including credit & collections and broader finance team meetings
• Hold regular 1-2-1 meetings and be first point of contact for team
• Contribute as part of Regional finance management team
• Manage credit risk process for new clients including processing new credit account applications
• Carry out due diligence on new applications through credit reports and trade references
• Prepare write-up reports with ratio analysis of financial statements and credit recommendations
• Make commercially savvy credit decisions negotiating with commercial teams to maximize sales and minimize bad debt risk
• Monitor live credit risk position on non Big 6 account portfolios
• Monitor client daily spend alerts and take required actions to avoid disruption to advertising campaigns
• Ensure timely action on all credit reviews
• Understand and build basic scorecards
• Act as workstream leader on projects related to risk mitigation systems and process improvements
• Provide support to broader credit and collections team
• Participate in ad-hoc projects as required
• Design and deliver training sessions for commercial teams across countries

Requirements

• 2+ years experience within a Credit Risk/Cash Allocation/Accounts Receivable role
• People management experience including coaching, mentoring, and running the annual appraisal process (advantageous)
• Experience allocating multi-currency and cross-currency payments
• Understanding Withholding Taxes (WHT)
• Experience with ERP/general ledger systems, preferably Oracle
• Experience with collections software such as FIS GetPaid (advantageous)
• Credit Risk Analysis experience within an international multi million dollar business
• Experience with D&B, Cocredo or similar credit reports
• Ability to carry out ratio analysis and analysis of financial statements and management accounts
• Software implementation and project workstream owner experience (advantageous)
• Excellent customer service skills and ability to liaise across time zones
• Ability to work under pressure and prioritize multiple responsibilities while maintaining attention to detail and accuracy
• Organized, accurate, with good attention to detail
• Strong verbal and written communication skills
• Strong working knowledge of Excel (V-Lookups, pivot tables required)

Tech stack