Associate, Client Success

What you'll do

• Support development and execution of client projects by coordinating internal workflows and ensuring deadlines are met
• Maintain accurate, real-time project status updates and communicate progress across teams
• Contribute to execution of data-driven direct marketing campaigns including preparation of client and conference materials
• Analyze large data sets to produce clear, concise reporting supporting Account Executive strategies
• Track program performance and generate consolidated reports to measure campaign effectiveness
• Support financial processes by researching and reconciling billing, invoicing, and shipping-related data
• Build strong working relationships across teams including management, clients, and cross-functional partners
• Demonstrate flexibility and problem-solving skills in a fast-paced environment with shifting priorities
• Provide back-up support to Account Executives as needed

Requirements

• Bachelor’s degree in Business, Marketing, Communications, or related field preferred
• 0–1 years of relevant work experience preferred
• Strong written and verbal communication skills
• Analytical mindset with ability to work with large data sets and translate insights into actionable reporting
• Strong organizational skills and attention to detail
• Proficiency in Microsoft Excel, Word, and PowerPoint
• Ability to work independently and collaboratively
• Self-starter with strong initiative and proactive problem-solving

Tech stack

Benefits