Associate, Client Success

What you'll do

• Project management and coordination across internal cross-functional teams
• Campaign launch execution and process management
• Creating and maintaining project timelines and meeting deadlines
• Facilitating daily coordination across internal teams
• Assisting with campaign launches and conducting Quality Assurance checks
• Monitoring ongoing campaign activity and identifying optimization opportunities
• Tracking and evaluating program performance
• Handling and preparing performance/critical metric reporting
• Building and implementing client promotions

Requirements

• Bachelor’s Degree from a four-year college or university
• 1-2 years of experience in account management, project management, or the digital media industry
• Excellent client service competence with strong presentation and writing skills
• Proficient in Excel, Word, and PowerPoint
• Strong project management skills
• Ability to create and maintain project timelines and meet deadlines
• Experience facilitating daily coordination across internal teams
• Ability to assist with campaign launches and conduct Quality Assurance checks
• Interest in monitoring ongoing campaign activity and identifying optimization opportunities
• Ability to track and evaluate program performance
• Skilled in handling and preparing performance/critical metric reporting
• Capable of building and implementing client promotions promptly and with attention to detail
• Self-starter who thrives in a dynamic, fast-paced work environment
• Ability to lead and prioritize multiple tasks and projects effectively
• Ability to learn quickly and think strategically to provide solutions

Tech stack

Benefits