Associate Account Manager (digital media)

What you'll do

• Act as day-to-day point of contact for agency and client stakeholders throughout campaign execution for CTV, OLV and Display
• Partner closely with Ad Operations, Creative Studio and Programmatic teams to ensure seamless campaign execution
• Own the creative process from asset collection and briefing through approval and launch
• Facilitate set up with hosting and Deals, provide support, recommendations and troubleshooting advice on programmatic campaigns
• Work with sales team to plan, manage, implement and execute sold advertising campaigns
• Traffic assets/creative/tags for campaign set-up in tandem with clients and internal teams
• Review campaign performance and pacing daily to ensure KPIs are met, suggest optimizations with Ad Ops
• Present campaign performance and updates to clients or sales team, communicate optimizations
• Support identification of upsell opportunities and flag potential for campaign extensions or incremental spend
• Review, construct and approve IOs and billing reports to ensure correct and timely billing
• Keep internal systems (JIRA, Salesforce, campaign tracker) up to date and accurate
• Review and construct weekly reporting and wrap decks with internal teams, ensuring accurate data and sharing insights

Requirements

• BA/BS degree in Business (Advertising/Marketing) or similar experience
• 1-3 years of experience in the digital media field, preferably in online verticals - Account Management, Media Planning and/or Customer Service
• Extreme attention to detail
• Intermediate PowerPoint, Excel and Word skills & Google Stack experience if possible
• Familiarity with Salesforce, Nielsen, DoubleVerify, JIRA, Celtra and CM360 is ideal
• Comfortable working in a fast-paced environment and able to manage deadlines effectively
• Fluent in French and English (written and verbal), Dutch is a plus

Tech stack

Benefits