The Alliance Operations Manager supports the operational success of strategic alliance partnerships, focusing on Adobe and Salesforce. Responsibilities include managing partner programs, alliance governance, compliance, and operational processes to enable partner growth across the Americas. This hybrid role reports to the Senior Director, Growth Operations. Candidates should have 3+ years experience in partner or alliance operations, program management, or related fields, with proficiency in CRM platforms like Salesforce and familiarity with Adobe and Salesforce ecosystems preferred. Key skills include organization, project coordination, problem-solving, and cross-functional communication. Salary range is $82,500-$110,000. Benefits include medical, vision, dental, life insurance, disability insurance, 401k, flexible PTO, paid holidays, sick leave, and parental leave.
What you'll do
Manage operational programs that support strategic alliance partnerships, including deal registrations, market development funds (MDF), co-op funding, referral programs, and partner benefit administration
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Requirements
Bachelor’s degree in Business, Sales, Marketing, or a related discipline
3+ years of experience in partner operations, alliance operations, channel operations, sales operations, business operations, program management, or a related field
Experience supporting operational programs, workflows, or business processes across multiple stakeholders and teams
Experience working with partner programs, channel ecosystems, alliance initiatives, or customer-facing operational functions
Experience working with CRM platforms such as Salesforce, HubSpot, Zoho, Microsoft Dynamics, or similar systems
Strong organizational, project coordination, and problem-solving skills
Strong written and verbal communication skills with the ability to work effectively across cross-functional teams
Ability to manage multiple priorities, adapt to changing business needs, and maintain attention to detail in a dynamic environment
Preferred: Experience supporting alliance, partner, channel, or technology partnership programs
Preferred: Familiarity with Adobe, Salesforce, or similar technology partner ecosystems
Medical, vision, and dental insuranceLife insuranceShort-term and long-term disability insurance401kFlexible paid time offAt least 15 paid holidays per yearPaid sick and safe leavePaid parental leaveCompliance with applicable state and local laws regarding employee leave benefits
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