Advertising Account Management Director – SEA & TH Markets

What you'll do

• Manage and develop the account management team based in Bangkok
• Achieve quarterly revenue targets focusing on client retention and scaling existing advertising book of business
• Oversee onboarding, training, performance management, career development, coaching and mentoring of the team
• Oversee internal education and training programs for team members
• Understand business goals for book of business and anticipate needs to deliver optimal solutions
• Attend quarterly business reviews and strategic meetings with key clients
• Elicit client feedback and act as internal advocate for clients
• Collaborate with Product, Marketing and Technical Support teams to create positive client experiences and drive ongoing development of client solutions
• Work closely with Sales Director and Country Manager to develop market penetration strategies, identify new business opportunities, and scale operations across SEA markets

Requirements

• 6+ years of professional client-facing experience in the digital advertising space
• Outstanding relationship management and client service skills preferably with expertise of brands within premium agencies
• Exceptional communication skills
• Strong critical thinking skills and ability to translate big data in a commercial and simplified fashion
• Ability to effectively prioritize and manage tasks within a fast-paced environment
• Demonstrated ability to work and collaborate within a high-performing team
• Self-motivated, entrepreneurial, and comfortable dealing with ambiguity
• Strong network within SEA and TH markets (bonus)
• Prior experience directly leading teams or demonstrated leadership qualities from leading projects and initiatives (bonus)

Benefits