The Accounts Receivable & Collections Analyst will manage and optimize the accounts receivable process, overseeing collections across a global portfolio to maintain credit quality. Responsibilities include contacting customers to encourage collections, maintaining customer relationships, recording follow-ups in NetSuite and Salesforce, handling financial requests, sending monthly statements, reducing DSO and bad debts, communicating with sales and account managers, supporting cash applications, issuing reminders and legal notices, collaborating with internal teams to resolve discrepancies, monitoring bad debts, deciding on outside collection agency referrals, monthly performance reporting, assisting with credit limits, handling credit card matters, and other ad-hoc projects. Requires minimum 6 years experience in accounts receivable/collections, strong communication and interpersonal skills, ability to work under pressure, proficiency in Microsoft Excel and IT, proactive attitude, experience with international companies, and preferably experience with advertising/marketing agencies.
What you'll do
Contact customers (agencies, publishers and brand clients) by telephone, email and letter to encourage collection in assigned portfolio
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