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Account Receivable Specialist

accounts receivablecollectionsNetSuiteSalesforceERPCRMfinancebillingcustomer communicationaccounting

Key details

Salary

Not specified

Employment type

Full-time

Seniority

Mid-level

Years experience

3-5

Location

Bangkok, Thailand

Full job description

Full-time Collections Specialist role in Finance department's Accounts Receivable team. Responsibilities include monitoring overdue accounts, communicating with clients, resolving payment issues, recording account updates, coordinating with sales and legal, reviewing payment records, collaborating with Revenue Operations on deals and risky accounts, generating statement reports, recommending collections or write-offs, adjusting accounts, ensuring tax regulation compliance, forecasting payments, and analyzing billing data to prevent inaccurate invoices. Requires Bachelor's degree in Business, Accounting, Finance or similar, minimum 2 years Accounts Receivable experience, knowledge of ERP and CRM systems (NetSuite, Salesforce), process orientation, organizational skills, ability to work independently, proficiency in Microsoft Office and Excel, and excellent English communication skills.

What you'll do

  • Monitor accounts holding outstanding balances and carry out collection duties, including daily communication with customers, resolution of pending payment issues, recording daily account updates on the AR platform, and coordination with sales and legal departments
  • Review payment records for precision and ensure up-to-date account balances
  • Collaborate closely with the Revenue Operations team on new deals, contracts, and managing risky accounts
  • Generate statement reports for customer presentation
  • Provide recommendations for account collection or write-off
  • Make adjustments to customer accounts and address their inquiries
  • Ensure accurate application of tax regulations for customers
  • Forecast payments on a monthly and weekly basis
  • Analyze billing data to proactively identify and prevent issuance of inaccurate invoices

Requirements

  • Bachelor’s degree in Business, Accounting, Finance or similar field
  • Minimum of 2 years of Accounts Receivable work experience
  • Knowledge of ERP and CRM systems and softwares (Ex: NetSuite, Salesforce)
  • Process oriented, excellent organizational skills
  • Ability to work autonomously with minimal supervision
  • Excellent time-management and organizational skills
  • Proficiency in Microsoft Office, Excel
  • Excellent English verbal and written communication skills

Tech stack

NetSuiteSalesforceMicrosoft OfficeExcelERP systemsCRM systems

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