Account Manager, Platform Solutions (Fixed Term)

What you'll do

• Develop and maintain strong collaborative relationships with clients, acting as their primary point of contact
• Develop an excellent understanding of each customer’s business, technical set-up, and needs in order to create an end-to-end strategy to unlock new opportunities
• Act as a strategic advisor to clients, sharing industry trends, advancements, relevant insights, and best practices
• Proactively monitor client performance data across an omnichannel portfolio to provide clients with recommendations and help them achieve their revenue goals
• Lead strategic quarterly business reviews and implement work plans
• Troubleshoot supply and deals monetization independently and with cross-functional teams, including operations, to resolve technical issues in a timely manner
• Lead internal enablement initiatives, including external and internal troubleshooting training, Salesforce/contract process guidance, and sharing market intelligence
• Collect market feedback and relay it to product, marketing, and operations enablement teams
• Act as a mentor and resource for junior team members, supporting their growth in product knowledge and client management

Requirements

• 3 years’ experience in digital advertising, with proven success in a client-facing, revenue-driving role
• Advanced analytical skills with ability to translate performance data into actionable client strategies (Excel, Google Sheets, Tableau)
• Exceptional communication and presentation skills with Directors, VPs, and C-level stakeholders
• Deep knowledge of the Canadian publishing landscape and programmatic advertising ecosystem (CTV, video, display, audio, DOOH)
• Demonstrated ability to work autonomously, prioritize effectively, and manage multiple high-value clients
• Bachelor’s degree in Business, Marketing, Communications, or related field
• Fluent in English
• Hybrid work model – in office 3 days per week
• Ability to travel 1 week per quarter or as needed

Tech stack

Benefits