Account Manager I/II

What you'll do

• Build and maintain strong relationships with new and existing clients to maximize satisfaction, retention, and growth
• Identify client needs and implement strategies that drive revenue for Nexxen
• Serve as the liaison between clients and internal teams to coordinate campaign updates, upsell opportunities, and resolve delivery and performance issues
• Manage the campaign launch process end-to-end, including kickoff calls, strategy recommendations, asset collection, optimization, and performance reporting
• Use Salesforce and internal systems to ensure all campaign information remains accurate and up to date
• Develop deep knowledge of Nexxen’s product offerings and best practices for campaign effectiveness and cross-selling
• Support onboarding of new clients through platform demos, training, and ongoing education
• Analyze data, trends, and market insights to inform campaign recommendations and identify upsell opportunities
• Support regional growth goals quarter over quarter and act as the primary point of contact for day-to-day client needs
• Operate under the supervision of the Manager of Client Services
• Partner with other Account Managers to support team performance and collaboration

Requirements

• 3+ years of experience in digital media, client services or account management
• Self-motivated, with a willingness to learn about products, technology, customers, and competitors
• Process-oriented with strong attention to detail
• Strong organizational, analytical, and project management skills
• Proficiency with tools such as Salesforce, ad servers, and brand safety/verification partners
• Ability to work cross-functionally while prioritizing multiple requests and responsibilities
• Strong verbal and written communication skills in a consultative, client-facing environment
• Advanced PowerPoint and Excel skills, including pivot tables, charting, and working with large data sets
• BA/BS required; advanced degree preferred

Tech stack

Benefits