Full job description
GumGum is hiring an Account Manager in Sydney, Australia. This full-time junior role requires 1-2+ years experience in digital media, with knowledge of programmatic advertising and ad tech platforms such as DoubleClick, IAS, DoubleVerify, Salesforce, and JIRA. The Account Manager will manage the full campaign lifecycle for direct and programmatic campaigns, including setup, activation, optimization, reporting, and client communication. The role involves cross-functional collaboration with AdOps, Design, Engineering, and Sales teams. Candidates must have strong analytical skills, attention to detail, and excellent communication abilities. The position is hybrid, requiring in-office presence two days per week (Tuesday and Thursday). Visa sponsorship is not available.
What you'll do
- Own the end-to-end campaign lifecycle (kickoff through wrap), including trafficking, QA, optimization, and reporting across direct and programmatic campaigns
- Execute and optimize campaigns daily by monitoring pacing, delivery, and KPI performance
- Partner cross-functionally with AdOps, Design, Engineering, and Sales to ensure seamless campaign execution
- Lead internal coordination (pod meetings, documentation, timelines) to keep campaigns on track
- Serve as the primary point of contact for clients, agencies, and trading desks
- Present campaign performance, insights, and strategic recommendations to clients and internal stakeholders
- Identify upsell, cross-channel, and renewal opportunities within existing accounts
- Support Sales by leveraging campaign success and client insights to drive future revenue
Requirements
- 1–2+ years of experience in digital media (Account Management, Media Planning, or similar)
- Working knowledge of programmatic advertising (e.g., RTB, Deal IDs, campaign activation)
- Strong analytical skills with the ability to interpret performance data and translate insights into action
- Excellent written and verbal communication skills, with client-facing experience
- High attention to detail and ability to manage multiple campaigns in a fast-paced environment
- Proficiency in PowerPoint, Excel, and Word
- Familiarity with ad tech platforms and tools (e.g., DoubleClick, IAS, DoubleVerify, Salesforce, JIRA)
- Understanding of digital advertising fundamentals, agency structures, and client service best practices
- Note: unable to support visa sponsorships at this time
Tech stack
PowerPointExcelWordDoubleClickIASDoubleVerifySalesforceJIRA
Benefits
Flexible work environment with ability to work in-office or remotely/from homeAwards and recognition including Digiday Media Awards, AdExchanger Awards, MARKETECH APAC Marketing Technology Awards, Inc. B2B Power Partner, ExchangeWire The Wires Global Best Client Services team, BuiltIn Best U.S. Midsize Companies to Work ForCommitment to diversity, equity, inclusion, and belonging (DEIB) and equal employment opportunity (EEO)